Here’s what readers thought about MBTA service during the snowstorm

Local News

“Our driver was a rockstar! Handled the ice/snow/slush easily and avoided collisions with inexperienced drivers and inattentive pedestrians with ease.”

Even with nearly two feet of snow burying Boston, some still had to brave the storm and commute to work or school — making use of the MBTA’s almost normal service during Sunday’s storm.

Buses ran on normal weekend schedules on Sunday and normal weekday schedules on Monday, the T said. Dozens of bus routes, however, operated on their snow routes to avoid steep hills, tight corners, and narrow streets.  As snow continued to fall Monday, the Commuter Rail operated on its reduced storm schedules, which provided about a third of regular weekend service across all the lines. 

Train service continued through the storm, with multiple delays on Green Line branches due to multiple cars getting stuck in front of tracks. The Blue Line’s weekend scheduled construction was “accelerated” so service could be restored before the storm, MBTA General Manager Phil Eng said during a press conference Monday.

“The MBTA thanks its frontline workforce for its exceptional work over the past couple of days to keep riders safe and the system moving, even through the intense weather conditions,” the MBTA said in a statement. “We appreciate our riders’ patience during any of the delays they may have experienced.”

Readers told Boston.com that while delays across the system affected their commute, Commuter Rail and Blue Line service faced the most problems.

Of 37 responses, 22 readers said they did not approve of MBTA service during the Sunday storm, while 15 approved. Here’s what some readers had to say about their commute.

Responses have been lightly edited for grammar and clarity.

‘Disaster’: No, I did not approve of the MBTA service

“Commuter rail out of north station fell apart Tuesday afternoon with multiple last minute rush hour cancellations and trains running up to an hour late. MBTA cited “storm impact.” Very little helpful info, lots of stranded commuters. Disaster.” – Rob C., Ipswich

“The snow schedule for the Commuter Rail heavily inconvenienced an important medical appointment. I was frustrated none of the MBTA staff could explain why my trains kept getting delayed, then disappeared from the platform timetable altogether. The single digit temperatures were difficult to endure for so many hours with seemingly no way out. The snow storm was exhausting for everyone.” — Amanda, Lowell

“It took me 2.5 hours for a 25 minute commute. Train was canceled and wasn’t notified until it was already 1 hour late. Next train was 25 minutes late. Notifications are not provided in a timely basis.” — Stacy, Roslindale

“The Blue Line continues to run with delays due to signal issues that have been an ongoing issue for weeks!” — Ken, East Boston

“The Blue Line on Tuesday was terrible. How many years is the blue line going to deal with signal issues. Why is there a problem with the signals that no-one can fix? It has been going on for years. It took me 1 hour and half to get from Beachmont Station to Bowdoin. I could have walked faster.” — Anonymous

‘Our driver was a rockstar!’: Yes, I approved of MBTA service

“I drive to work because transit would add an extra hour to my commute. but I live on Huntington and my partner commutes on the green line and/or bus 39 and all seemed well. My coworkers who commute got to work on time as well.” Cory, Mission Hill

“I took the 88 bus shortly after the game on Sunday and our driver was a rockstar! Handled the ice/snow/slush easily and avoided collisions with inexperienced drivers and inattentive pedestrians with ease.”

“It run smoothly, except a little late, not big deal.” — Abad, Everett

“Outstanding Service and Team Spirit considering the circumstances… but maybe I am just walking on clouds because our New England Patriots are heading to the Tom Brady Bowl.” — Mister James, Newburyport

“The East Boston Ferry was the BEST! Was very upset with the Blue Line Monday & Tuesday 1/26-1/27. The switch problems are still not working and delays like crazy! They should have done something to better communicate or bring the ferry back for Monday and Tuesday while they iron out the kinks.” — Kai, Roxbury

Molly Farrar is a general assignment reporter for Boston.com, focusing on education, politics, crime, and more.